Project 1. September 17th - December 1st 2007
The Project
Title: IT Project Management, Best Practices Research
Project Lead: CARE, Rodolfo Siles I.T. Director
Objective: Improve the IT project management practices of NetHope member organizations and so improve probability of success of their IT projects. IT project management is a new competency that is not only required but demanded in IT. NetHope members have different experiences and have used different approaches to implement an IT project management methodology in their IT departments.
The goal of the project is to collect and share, via documents and interviews, the best IT project management practices of all NetHope members and compared with industry standards. (PMI and PRINCE2).
Outcomes: A set of recommendations on the best practices currently used by NH members that can be applied across the membership, including IT Governance, PMOs and Methodologies, including the development of a Project Management Maturity Model (PMMM) for NGOs, and new methodologies including Agile PM.
One of the outcomes of this work will lead to the creation of a Special Interested Group (SIG) in NetHope dedicated to foster IT project management among the members and make it a space to share lessons, best practices, provide support and build skills.
Additionally this research will open the opportunities to increase the skills of our IT staff in project management by linking to external organizations such as LINGOS and PMI
Finally the opportunity to improve the utilization and management of resources in IT projects to increase chances of success.
Approach: A Project Charter with a detailed scope of activities will guide the work of the students. Students will interview by telephone, online surveys and email the NGO IT staff in charge of IT project management practices, PMOs, IT Project Managers and others. The interviews will focus on gathering the best practices, lessons learned, and methodologies used by the different NGOS. Students will also research IT industry best practices and map them against NetHope to identify gaps, and opportunities for improvement. It is of special interest the use of a project management maturity model that can be modified for the NGO environment. The work will only focus on IT project management at NetHope member’s headquarters locations.
Students will develop a document that outlines the findings of the research and highlights the current best practices and opportunities, gap analysis and recommendations to improve IT project management among the membership.


