Draft Survey Questions For NetHope Review
DRAFT Survey Questions
The purpose of this survey is to collect IT project management practices of all NetHope members and compare them with industry standards. The outcome of this survey will be a set of recommendations on the best practices currently used by NetHope members that can be applied across the membership.
The participation on this survey is voluntary and anonymous, and the information collected will be kept confidential. However, if you would like to self-identify for better analysis on this project, the individual or organization identification will not be disclosed unless approval for such is received.
The survey will take approximately 10 minutes and you may skip/omit any question on your discretion. The deadline for the survey is (7 days after survey is posted).
If you require further information or have any questions about this survey, please contact Rodolfo Siles at _____________.
Survey
Identification of Responder
Name (optional): ____________________
Organization (optional): ____________________
1. What is your job role?
a. Executive Management (CIO / CTO / CEO / President)
b. Director / Vice-President
c. Manager
d. Other_______________
2. If you have been involved in information technology project/s in your organization please indicate the role/s that you have undertaken. Select all that apply.
a. Initiating Process Group (e.g. defines and authorize the project)
b. Planning Process Group (e.g. defines/refines objective, plans the course of action)
c. Executing (e.g. integrates resources)
d. Monitoring and Controlling process (e.g. measures and monitor progress)
e. Closing (e.g. formalizes acceptance of the product/service/result)
f. Other______________
Identification of Organization
3. Which NetHope organization do you work for?
a. ActionAid
b. CARE
c. Christian Children’s Fund
d. Children International
e. Catholic Relief Services
f. Concern Worldwide
g. Family Health International
h. Heifer International
i. International Rescue Committee
j. International Federation of Red Cross and Red Crescent Societies
k. Mercy Corps
l. Nature Conservancy
m. Opportunity International
n. Oxfam
o. Plan International
p. Relief International
q. Save the Children
r. Wildlife Conservation Society
s. Winrock International
t. World Vision
Structure of IT Department
4. How much does your organization outsource its IT projects?
(scale 1 = never, 2 = seldom, 3 = sometimes, 4 = often, 5 = always)
IT Project Governance
Definition: IT Project Governance is defined as processes that need to exist for a successful IT project.
5. What percentage of IT projects is completed on time in your organization?
a. Less than 25%
b. 25-50%
c. 50-75%
d. more than 75%
e. Do NOT know
6. What percentage of IT projects is completed within the allocated budget in your organization?
a. Less than 25%
b. 25-50%
c. 50-75%
d. more than 75%
e. Do NOT know
7. What is the percentage of failed/terminated IT projects in your organization?
a. Less than 25%
b. 25-50%
c. 50-75%
d. more than 75%
e. Do NOT know
8. To what extent do the following exist in IT projects undertaken in your organization?
(scale 1 = never, 2 = seldom, 3 = sometimes, 4 = often, 5 = most of the time)
a. There is a lack of general agreement on a well-articulated set of project goals and objectives
b. There is a weak project team
c. The project team does not work well together
d. There is weak project management
e. There is a poor system to measure project progress
f. There is poor leadership when critical decisions are needed
g. The project team lacks the technical capability required for the project
h. The project lacked sufficient senior management support and involvement
9. What IT Project Governance methodology/standard is currently followed in your organization?
a. SOX 404
b. COSO Framework
c. PMBOK/PMI Guide
d. PRINCE2
e. Other____________
f. None
10. To what extent do the following affect your IT projects?
(scale 1 = never, 2 = seldom, 3 = sometimes, 4 = often, 5 = most of the time)
a. IT Project governance not integrated well with overall corporate governance.
b. IT Strategy not aligned well with business strategies.
c. Project Manager Office/Project Management not integrated well with IT project teams.
11. Is there an IT Project Management Office in place to oversee and provide direction to IT activities?
a. No
b. To some extent, but it is informal
c. Yes, however they don’t report to the board
d. Yes, they report to the board
Stakeholder Involvement
12. How well does your organization involve the following stakeholders in its IT projects?
(scale 1 = very poorly, 2 = poorly, 3 = fairly, 4 = good, 5 = excellently involved)
a. Project sponsors
b. End Users
c. Service beneficiaries
d. External organizations
Project Management Maturity Model
13. What is the maturity level of your organization as it relates to IT project management?
a. Initial stage - no formal planning process exists or is followed; organization operates without a structured IT plan
b. Repeatable stage - IT department can perform similar work on a repeated basis due to key staff members and their expertise
c. Defined stage - IT processes are constant and well defined with quantifiable value of the process attributable to cost and schedule estimates
d. Managed stage - IT department can predict trends and establish quantitative boundaries for quality control; the conduct of comparative analysis is common
e. Optimizing stage - IT plans and processes are optimized through incremental improvements; innovation differentiates the organization from others
f. Do NOT know
Project Management Methodology
14. How would you rate the project management processes of your organization? (scale 1 = Excellent 2 = Good 3 = Average 4 = Fair 5 = Poor
a.Risk Management (includes Risk Management Planning, Risk Identification, Qualitative Risk Analysis, Risk Response Planning, Risk Monitoring & Control)
b. Integration Management (includes Develop Project Charter, Develop Preliminary Project Scope Statement, Develop Project Management Plan, Monitor and Control Project Work, Integrated Change Control, Close Project)
c. Time Management (includes Activity Definition, Activity Sequencing, Activity Resource Estimating, Activity Duration Estimating, Schedule Development, Schedule Control)
d. Scope Management (includes Scope Planning, Scope Definition, Create WBS, Scope Verification, Scope Control)
e. Cost Management (includes Cost Estimating, Cost Budgeting, Cost Control)
f. Human Resources Management (includes Human Resource Planning, Acquire Project Team, Develop Project Team, Manage Project Team)
g. Communication Management (includes Communication Planning, Information Distribution, Performance Reporting, Managing Stakeholders)
h. Quality Management (includes Quality Planning, Performance Quality Assurance, Performance Quality Control)
15. Who is usually the liaison between the project team and project stakeholders in your organization? (choose one)
a. Member of the executive team
b. Functional Manager
c. Project Manager
d. A project team member
e. Others ____________
16. How often do project managers provide status and progress reports to the stakeholders during the project life cycle? (choose one)
a. Frequently (i.e. after every major milestone)
b. Somewhat frequently (i.e. after each phase of a multi-phase project)
c. Only when one of the stakeholders request for this information
d. No communication until project completion
e. Other______________
17. Do project managers in your organization record the lessons learned and other important information in organizations’ PM knowledge base so that they could be transferred to other projects?
a. Always
b. Sometimes
c. Never
18. What do you think are the most important areas that could be improved in how your organization manages projects? (write in answer)
19. What project management practices do you feel are good practices within your organization? (write in answer)
20. We would like to contact some of the people who complete the survey to better understand the survey results. If you are willing to do this, please provide your email address here: (write in answer)
Thank you for taking the time to complete our survey!


(6 votes, average: 8.67 out of 10)